Privacy Policy

1. Introduction

Roundhouse Kin ("we", "us", or "our") is committed to protecting the privacy of individuals and families who contact us or use our facilitation and coordination services. This policy explains what personal data we collect, how we use it, and the choices available to you.

This policy applies to visitors of our website and to individuals who engage with our sessions, workshops, and coordination services. If you have questions about this policy, you can reach us at [email protected].

2. Data We Collect

When you contact us through our website form, we may collect your name, email address, phone number, and any message you choose to include. We may also collect limited technical data through cookies, such as browser type and general usage patterns, described further in our Cookie Policy.

We process this information based on your consent when you submit a contact form, or based on our legitimate interest in responding to inquiries about our services.

Contact information submitted through our forms is generally retained for up to 24 months, or as long as needed to respond to your inquiry and maintain relevant records, after which it is deleted or anonymized.

3. How We Use Your Data

We use personal data to respond to inquiries, schedule sessions or workshops, and communicate with you about services you have requested. We do not sell personal data to third parties.

We may use basic, aggregated website analytics to understand how visitors use our site and to improve its content, where you have consented to analytics cookies.

We may retain records as required to comply with applicable legal or regulatory obligations in Thailand.

4. Data Protection Measures

We take reasonable technical and organizational measures to protect personal data, including restricted access to contact records and secure handling of information submitted through our website.

Should a data security incident occur that affects your personal information, we will take appropriate steps to address it and notify affected individuals where required by applicable law.

5. Cookies

Our website uses essential cookies required for basic function, along with optional analytics, marketing, and preference cookies where you provide consent. For full details on the types of cookies used and how to manage your preferences, please see our Cookie Policy.

6. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data, to object to certain processing, to receive a copy of your data, and to withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected]. If you believe your data protection rights have not been respected, you may also have the right to lodge a complaint with the relevant supervisory authority, including Thailand's Personal Data Protection Committee under the Personal Data Protection Act.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their own privacy policies.

8. Children's Privacy

Our services and website are intended for use by adults aged 18 and older. We do not knowingly collect personal data directly from children through our website contact forms.

9. Policy Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

10. Contact Us

Data Controller: Roundhouse Kin

Address: 19 Chaweng Beach Road, Bo Phut, Ko Samui, Surat Thani 84320, Thailand

Email: [email protected]